Not exactly. Our fees are based on a sliding scale geared to income, number of dependents in the home, and ability to pay. We are flexible with our fees, and will not refuse service due to inability to pay. Our services are not covered by OHIP, however many group benefits packages will cover counselling - please consult your benefit booklet to see if your coverage extends to RSWs (Registered Social Workers)
We typically do have a wait list. The length of wait is dependent on your situation. Please attend our walk-in intake, and we will be able to give you a clearer picture of how long you will be waiting for services.