Contact us at 905-725-3513 or Toll Free: 1-877-282-8932
If you are unable to attend during our intake hours, please contact our reception at 905-725-3513
Parental consent for counseling for children under 12 years old is required. Custodial proof may be required depending on the circumstances so please bring proof of custody if applicable. If you have joint custody of a child under the age of 12, please have the other custodial parent sign this form prior to bringing your child to walk-in intake. Please allow a minimum of 2 hours for the intake process. When you arrive, you will be given paperwork to complete, followed by a brief meeting with a screener to ensure that our agency will meet your specific needs. If we are a good fit, you will then have a single session with a counsellor. After your single session, if you and the counsellor feel that you would benefit from continued counselling, you will be placed on our internal waiting list.
*** We are scent free - please refrain from wearing scented products when attending the office. ***
A Catholic Charities agency supported by ShareLife
We are not a crisis service. If you are in crisis, please call the Distress Centre at 905-430-2522 or go to the hospital.
Individuals interested in our counselling program may refer themselves.
Applications for counselling are done in person at our Oshawa location, 115 Simcoe St. South, 3rd Floor. MAP during the following hours:
EVERY THURSDAY from 9:00am - 3:00pm. (Although our reception remains open to process paperwork between 12:30pm and 1:30pm on walk in days, no clinical sessions will occur at that time due to staff lunch break.) Or on the LAST TUESDAY of each month from 4:00pm - 6:30pm
To help speed up your intake time, you may print and fill out the intake paperwork prior to your arrival: Walk-In Client Forms
Our fees are based on a sliding scale geared to income, number of dependents in the home, and ability to pay. Fees range from $5-$65. If you attend the single counselling session, there is an expectation that you will pay for that session. However, service is never denied based on an inability to pay. At our Oshawa location, we accept cash, debit, and credit cards.
We are a scent free environment - please do not attend our offices wearing perfumes or colognes.
Our offices will be closed on Monday, July 2nd for Canada Day. Nos bureaux seront fermés le le lundi 2 juillet pour la Fête du Canada.