Copyright 2009 Catholic Family Services of Durham

Frequently asked questions

Q: I’m not catholic, can I still receive services?
A: Yes.
We serve all people seeking the support of our services, regardless of their faith or background.

Q: Are your services free?
A:
Not exactly. Our fees are based on a sliding scale geared to income, number of dependents in the home, and ability to pay. We are flexible with our fees, and will not refuse service due to inability to pay. Our services are not covered by OHIP, however many group benefits packages will cover counselling - please consult your benefit booklet to see if your coverage extends to RSWs (Registered Social Workers)

Q:  Is there a wait list?
A: We typically do have a wait list
. The length of wait is dependent on your situation. Please attend our walk-in intake, and we will be able to give you a clearer picture of how long you will be waiting for services.

Q: Where can I call for immediate crisis support?
A.
   You can call:
Distress Centre Durham (24 hour service)……..905-430-2522 or
                                                             Toll Free: 1-800-452-0688
Mobile Crisis Unit (24 hour service)………….….905-666-0483
                                                           Toll Free Service 1-800-742-1890
If you are a woman experiencing domestic violence, please call 911 or
your local women's shelter:
Bethesda house (Bowmanville)..............905-623-6050
Herizon House (Ajax).................................905-426-1064
Muslim Welfare Home (Whitby)...............905-665-0424
Denise House (Oshawa)..........................905-728-7311

Q: Do you offer marriage preparation courses?
A:
No. Please contact Catholic Family Services of Toronto for information on how to register.
www.cfstoronto.com

Q: Do you offer anger management?
A:
No, we do not currently offer anger management - please call the agencies below:
John Howard Society  …………..…..905-579-8482
Salvation Army ………………….…...…905-723-7422

We're here for you.  /  Nous sommes  là pour vous
Contact us at 905-725-3513 or Toll Free: 1-877-282-8932


province of ontario logo links to province website
united way logo links to united way website
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A Catholic Charities agency supported by ShareLife
For information on how to become a client, please visit
our Get Help page.